Frequently Asked Questions

  1. Can a payment plan be setup for monthly payments?
  2. Why can't you send my medical bills, incurred as a result of an auto accident or worker's comp claim, to my health insurance when litigating?
  3. Has my surgery been authorized yet?
  4. How far out is the doctor scheduling for surgery?
  5. Should I bring my x-rays and test results?

Can a payment plan be setup for monthly payments?

Yes, consistent monthly payments can be arranged to avoid any collection concerns. Ask our billing office for more details

Why can't you send my medical bills, incurred as a result of an auto accident or worker's comp claim, to my health insurance when litigating?

Your workers comp or auto insurance is "primary" until a final determination on your claim is made. Your health insurance is a "secondary payor" and we cannot file a claim with your health carrier until your workers comp claim is denied, auto PIP is exhausted, or your litigation is not successful.

If you have managed care health insurance, it is important that we know that from your first visit so we can obtain the necessary backup referrals. If we do not obtain the necessary backup approvals, your managed care plan will deny payment.

Has my surgery been authorized yet?

If you have not heard from our coordinator with a date and instructions, your surgery has not yet been authorized.

How far out is the doctor scheduling for surgery?

For most doctors, the scheduled surgery time is 4 weeks out. For Dr. Rudin it is 6 weeks

Should I bring my x-rays and test results?

If you have any tests, including x-rays, done at another facility, bringing them with you to your first office visit will greatly help your doctor care for you (and may prevent repeating these tests.) This includes physical therapy and any other testing or treatment.